What Client’s Say
After thorough research, we cautiously onboarded AM Infoweb for our claims adjudication needs – our first time offshoring. Much to our delight, they not only efficiently handled increased workloads but also significantly streamlined our turnaround time.
Our conversations with the AMI team highlighted the crucial role of their domain expertise and intensive training programs. Based on our positive experiences, we confidently recommend AM Infoweb.
Senior Vice President, Claims.
Turning to AM Infoweb has truly been a game-changer for our company. Their deep knowledge in the field has not only made our operations smoother but also boosted our pace, leading to higher customer satisfaction.
Their commitment and valuable insights have played a significant role in our ongoing success, making them an indispensable part of our team.
Head of Operations, Private Health Plan.
Before teaming up with AMI, our account receivables were seriously backed up. They took a close look at our operations and backlogs, and within a week, they proposed a 90-day plan to clear out our existing backlog. They also streamlined our onshore and offshore operations, providing a complete process map.
Now, we're all caught up with our account receivables, and most are cleared within the first 30 days. They also spotted issues in our initial intake process that were causing delays.
AMI not only helped us clear our backlogs but also gave us consulting at no cost on how to optimize both our onshore in-house and offshore teams. We chose their co-managed operations, where we shared our business goals, got strategic advice, and worked together to create a comprehensive solution.
CEO, Care Management Company.
In the last year, our business has doubled, and a big shoutout goes to AM Infoweb for their crucial role in making it happen. Their medical record retrieval and review teams have over a decade of experience and expertise, and they truly live up to that claim. No amount of work is too much for them.
For companies like ours that handle medical records for insurance companies and law firms, AM Infoweb is the perfect partner.
Director of Operations, Medical Records Retrieval Company.
As a legal services company specializing in litigation support, managing varying workloads is crucial for us. What really stood out with AMI was their ability to quickly adapt, whether it's scaling up or scaling down. This flexibility is a game-changer for us, especially when dealing with last-minute client assignments, making us an ideal partner.
Moreover, their meticulous approach to each file or task they undertake is like the icing on the cake. In the world of litigation support, attention to detail is a must, and AMI delivers on that front.
Chief Operating Office, Litigation Support Services Company.